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Survey participants (N = 175) were drawn from six branches of a major British supermarket chain. Employees from three branches, who had been selected for transfer to new stores, were surveyed before and after relocation to examine the impact of this transition on individual well-being. A comparison sample of employees, drawn from similar stores but not involved in relocation, was also surveyed. Cross-sectional multiple regression analyses found that psychological distress was related to both work demands and personal characteristics (gender, neuroticism, locus of control, and social desirability response). Furthermore, path analysis revealed that after controlling for prior symptom levels, distress during the relocation period was predicted independently by the relocation and by work demands. Although in the present study it was not possible to account for differences in outcomes between new and comparison store employees in terms of changes in measured work characteristics, the negative impact of relocation was found to be buffered by perceptions of control and social support. Additionally, the impact of high work demands was buffered by Type B personal characteristics. Copyright © 1999 John Wiley & Sons, Ltd.

Original publication




Journal article


Journal of Organizational Behavior

Publication Date





625 - 646