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A small proportion of patients use a disproportionate amount of general practitioners' (GPs') time. We demonstrate here that such frequent attending behaviour tends to persist through five-year follow-up, suggesting the need for the development of specific management strategies. We also show that, at any rate in one practice, total workload is increasing dramatically, and that frequent consulters make up a large part of the increase.

Type

Journal article

Journal

Br J Gen Pract

Publication Date

12/1998

Volume

48

Pages

1856 - 1857

Keywords

Adolescent, Adult, Aged, Aged, 80 and over, Child, Child, Preschool, Cohort Studies, England, Family Practice, Female, Follow-Up Studies, Humans, Infant, Infant, Newborn, Male, Middle Aged, Patient Acceptance of Health Care, Referral and Consultation, Workload