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A small proportion of patients use a disproportionate amount of general practitioners' (GPs') time. We demonstrate here that such frequent attending behaviour tends to persist through five-year follow-up, suggesting the need for the development of specific management strategies. We also show that, at any rate in one practice, total workload is increasing dramatically, and that frequent consulters make up a large part of the increase.


Journal article


Br J Gen Pract

Publication Date





1856 - 1857


Adolescent, Adult, Aged, Aged, 80 and over, Child, Child, Preschool, Cohort Studies, England, Family Practice, Female, Follow-Up Studies, Humans, Infant, Infant, Newborn, Male, Middle Aged, Patient Acceptance of Health Care, Referral and Consultation, Workload